UPDATE: Raven Concealment for G26/27 with MD cut Issue...FIXED!

rcm192 · Jun 22, 2011

WELL, after waiting around 5 months (1/30/11-6/18/11) for my $115 Raven Concealment holster to come in it was here this past Saturday. Boy was this guy excited. I get back to scope it out on sunday after a night of drinking with my buddy in BR and come to find out when I tried to install the IWB C-Clips that they shipped with it were made OUT OF SPEC! WTF! 5 ******* months and $115 for that!? needless to say i called them on Monday.

This is the email that I sent to both gearinfo@ravenconcealment.com and to their "contact us" section:

"I received my new phantom holster for a G26/27 with MD cut in the mail on Saturday, June 18th. I was disappointed to find that the IWB C-Clips that I ordered were not made to specifications. I spoke with the Director of Sales and he instructed me to email pictures of the issue that I have. The issue is that the holes on the IWB C-Clips that I ordered for my holster do not line up. I was very disappointed after a payment of about $115 and waiting almost 5 months. The man that I spoke with on the phone said that I could be sent a pair of the extension wings(so the length of the IWB clips do not impede the possibility of withdrawing my firearm from the holster) and new IWB C-Clips that are made to specifications. I have heard nothing but positive information about the customer service department at Raven Concealment and I only expect the best. I will attach the requested photos of the issue.

Thank you,
R*** *******
Order # 15***"

I sent the first email to gearinfo@raven blah blah blah on 6/20...NO response within 24 hours! I then sent the 2nd one to their contact us area on their site about an hour ago...Ill keep you guys updated. let me know if you want some more pics.

UPDATE:

well here on 7/1/11 my holster is ready to be used IWB. check it out:

270228_10150219346001891_640896890_7599479_7582922_n.jpg

265088_10150219344651891_640896890_7599463_7557385_n.jpg

Guate_shooter · Jun 22, 2011

What a piece of ..., thats what happens when a company gets too big and they refuse to hire more techs to handle the load. Poor QC and LONG turn around time.

Tulse Luper · Jun 22, 2011

$60 bucks cheaper, local, faster, better:

http://rmholsters.com/store/

kengel2 · Jun 22, 2011

What did they say when you called them?

rcm192 · Jun 22, 2011

To email them. Im going to call them at lunch an ask if they recieved my requested email and photos. Im really hoping they did.

rcm192 · Jun 22, 2011

UPDATE: Just called, Tom said " I'm going through emails asap and I get about 300 per day." I should expect a response today sometime.... It sounds like they really need to expand their workforce or their facility in some way or another in order to be more efficient. Ordinarily, I wouldn't be this impatient but I am especially since I've already waited 5 months for something that i cannot use for its complete intended purpose upon arrival. I hope its worth it when I/ if i do get the damn thing set up correctly.

DAVE_M · Jun 22, 2011

That's sad to see. Especially after the jerkoff who owns Raven came into a thread on arfcom and bad mouthed every other maker. That RC was superior in every possible and other maker's products will break because they are inferior.

pntbllr228 · Jun 23, 2011

I hope they straighten it out. They have been great in my dealings with them.

rcm192 · Jun 23, 2011

UPDATE: emailed me back.

Hi R,

I see the issue. Since you have a subcompact holster, we actually delete the last rivet that is found on most of our gear (four holes on your holster vs five on most). The Tuckable items are designed to used holes 4 and 5, and since yours is missing 5, they don't mount perfectly. They will work with only one screw through hole 4, if you wish to try that.

The offset wings mount to holes 3 and 4, which your holster does have. I will have a set of those and the necessary hardware sent your way ASAP.

Regards,

Tom

welp lets see how this goes. ill repost again when i get more info.

rcm192 · Jul 1, 2011

a bump for a update.

tigerfan_9 · Jul 1, 2011

Tulse Luper said:
$60 bucks cheaper, local, faster, better:

http://rmholsters.com/store/

+1 on this. I really like mine for my 23.

Vanilla Gorilla · Jul 2, 2011

I still don't get the hype. So many equal or better kydex holsters out there for less, money, wait, and hassle.

JR1572 · Jul 2, 2011

I have a couple of their holsters. I like them and they work fine for me.

I purchased these holsters back in 08, before they became really popular.

To date, I still don't know of any other company that makes a concealable OWB holster for a PX4 with a TLR 1 attached to it.

JR1572

Vanilla Gorilla · Jul 2, 2011

Personal security systems.

CJB1911 · Jul 2, 2011

Just found this guy on HKpro, seems to be getting good reviews and has a 7 day turnaround...

crownholsters.com

rcm192 · Aug 5, 2012

well my expansion wings rivet holes ripped after about a year and some change after carrying everyday with this set up. i ordered some new wings and i am currently installing them. If you get a raven IWB set up like this, order an extra set of expansion wings, its worth $70

Update...

I also cut of the last rivet hole and sanded and smoothed on the bottom of the C clip mounts so there would be less stress on the wings. it also feels more comfortable now(why didnt i do this a year ago?!)

UPDATE: Raven Concealment for G26/27 with MD cut Issue...FIXED!

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