Now its my turn to hop on the soapbox and rant
So this evening my car battery decides to die right in the middle of the Wal-Mart parkinglot. Lucky for me, or so I thought, the Walker Wal-Mart has an auto service center. A few minutes and I'll be back on the road. So I walk into the service center and there is the cashier along with the crew sitting around chatting. I tell them about my car troubles and that I need to purchase a battery and have an install.
The clerk: I'm sorry sir, our automotive service center closes at 7pm.
Me: Ma'am, its 7:03. I'm stranded in the parkinglot. My wife doesn't drive and this is our only vehicle. Can someone please help me out? I will gladly tip someone if they can just give me 5 minutes of their time
The clerk: We close at 7
Me: It's 7:03
The clerk: Guess you should have been here 3 minutes sooner.
Me: Are you f***ing serious, 3 minutes really????? Hell lady I've been arguing with you for longer than it would have taken someone to switch out the battery.
The clerk: Would you like to see a manager?
Me: Oh trust me, I will be speaking with one believe you me.
So instead of spending $59 for a Wal-Mart battery and tipping an associate $20 to install, I had to pay a tow company to come give me a jump, then pay $139 for a battery at Autozone. Now I understand its not Wal-Marts fault that my battery died. I understand they close at 7PM but hell hasn't anyone ever heard of going the extra mile for a customer. Hell I didn't even need a mile, I needed about a 10 ft walk into the parkinglot.
I do plan on calling the district manager and informing him about my experience but I'm sure he won't give a rats ass. I also plan on replacing the tool kit I had in my trunk so the next time I can swap my own battery. And finally I think my next, and last purchase at Wal-Mart will be made with unwrapped pennies.
Rant off
So this evening my car battery decides to die right in the middle of the Wal-Mart parkinglot. Lucky for me, or so I thought, the Walker Wal-Mart has an auto service center. A few minutes and I'll be back on the road. So I walk into the service center and there is the cashier along with the crew sitting around chatting. I tell them about my car troubles and that I need to purchase a battery and have an install.
The clerk: I'm sorry sir, our automotive service center closes at 7pm.
Me: Ma'am, its 7:03. I'm stranded in the parkinglot. My wife doesn't drive and this is our only vehicle. Can someone please help me out? I will gladly tip someone if they can just give me 5 minutes of their time
The clerk: We close at 7
Me: It's 7:03
The clerk: Guess you should have been here 3 minutes sooner.
Me: Are you f***ing serious, 3 minutes really????? Hell lady I've been arguing with you for longer than it would have taken someone to switch out the battery.
The clerk: Would you like to see a manager?
Me: Oh trust me, I will be speaking with one believe you me.
So instead of spending $59 for a Wal-Mart battery and tipping an associate $20 to install, I had to pay a tow company to come give me a jump, then pay $139 for a battery at Autozone. Now I understand its not Wal-Marts fault that my battery died. I understand they close at 7PM but hell hasn't anyone ever heard of going the extra mile for a customer. Hell I didn't even need a mile, I needed about a 10 ft walk into the parkinglot.
I do plan on calling the district manager and informing him about my experience but I'm sure he won't give a rats ass. I also plan on replacing the tool kit I had in my trunk so the next time I can swap my own battery. And finally I think my next, and last purchase at Wal-Mart will be made with unwrapped pennies.
Rant off