Mesa Tactical - great company, deal with confidence

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  • pangris1

    Well-Known Member
    Gold Member
    Rating - 100%
    18   0   0
    Jan 13, 2010
    371
    28
    BR metro area
    Got a sidesaddle/rail from Mesa. I have a DMW bolt handle in my 11-87 and it didn't clear, which I figured out by firing the gun and slamming the bolt handle into the sidesaddle a few times.

    Called up Mesa to see what the best course of action was and they offered to swap out the damaged unit.

    I ended up taking a dremel to it and cutting back a little, works like a champ now.

    I was impressed with Mesa's customer service - wasn't their fault, problem caused by an aftermarket part, still wanted to make sure I was satisfied even if it meant swapping it out.

    Leupold, Burris, Vortex all have a similar warranty. I think it is great to see an American company making products here, 100% US made everything, down to the packaging.

    SO, if you've been looking at something they make, buy with confidence.
     

    Magdump

    Don’t troll me bro!
    Rating - 100%
    163   0   0
    Dec 31, 2013
    9,503
    113
    Hammond, Louisiana
    Ordered from them a few times and never a problem. Turnaround is quick, good selection and prices. Haven't needed to contact customer service but real good to hear that they are eager to please.
    Thanks pangris!
     

    Creoleman

    Well-Known Member
    Rating - 100%
    1   0   0
    Mar 12, 2013
    303
    18
    Metairie,La.
    Got a sidesaddle/rail from Mesa. I have a DMW bolt handle in my 11-87 and it didn't clear, which I figured out by firing the gun and slamming the bolt handle into the sidesaddle a few times.

    Called up Mesa to see what the best course of action was and they offered to swap out the damaged unit.

    I ended up taking a dremel to it and cutting back a little, works like a champ now.

    I was impressed with Mesa's customer service - wasn't their fault, problem caused by an aftermarket part, still wanted to make sure I was satisfied even if it meant swapping it out.

    Leupold, Burris, Vortex all have a similar warranty. I think it is great to see an American company making products here, 100% US made everything, down to the packaging.

    SO, if you've been looking at something they make, buy with confidence.
    To echo others, thanks for the heads up! Let me just add another company to that list that backs their stuff up no matter what: Core 15 rifle systems.
     
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