Life lock or a similar service, immediately! Cancel and close every credit/debit card. Notify her bank. Notify all three credit bureaus of the data theft.
Life lock or a similar service, immediately! Cancel and close every credit/debit card. Notify her bank. Notify all three credit bureaus of the data theft. If she has a substantial amount of savings, consider cashing out and put the cash in a safe deposit box. They could get their hands on an account, but not cash.
With her name, SSAN, and DOB they can easily open accounts and take out loans in her name. Been there, took years to finally get everything resolved.
Sound advice, but if you do a credit monitoring service, pay the extra money for real time monitoring across all three credit bureaus. Getting an email or phone call the day after some one applies is usually too late and the damage has already been done. There are a few companies out there that do real time 24/7/365 monitoring. I recommend and use https://www.privacyguard.com. That is who Frank Abagnale uses and since he pretty much created ID theft and is the DOJ/US Dept. of Treasury SME on all things fraud and ID theft, I use what he uses. Putting a fraud alert/freeze on your SSN with the FTC is no cost alternative, especially if you are not in the habit of opening credit accounts every other weekend.
On the other hand, according to Mr. Abagnale, everyone in the US has already had their identity stolen, so that aught to make you sleep better tonight.
Here's some good advice on this subject.
If she is of the age where she cannot discern whether or not she should be giving out her SSN or not, one of her kids (preferably one that already has money, and is considered the most honest), needs to take all of her assets out of her name and put it in their own name. As separate traceable accounts of course. You can have multiple checking accounts and one can be solely for her financial activities and payments. If she still wants to use credit cards, get her one with a small limit. Get a full blown POA for not just financial matters, but all medical and death; and immediately notify all of her financial institution, insurances, medical services, etc., that all future correspondence goes through the heir that is in charge. Change all the insurance beneficiaries immediately to pay the heir in charge. Remember, if the family is looking out for the best interest of the mother, there shouldn't be bad blood. The heir in charge can and should use what money they need to pay any taxes and service fees they will encounter as a result of the sudden windfall of the mom's cash/asset influx.
If she has cash assets; and you cannot clearly protect them; deposit them in the checking/savings/retirement account. It is her money, so the family should have no issues with making sure she has what she needs/wants, when she wants it.
I took every penny of every asset out of my mother's name and made sure she had everything she wanted. The only money she was ever cheated out of after that, was whatever unscrupulous relatives or siblings talked her out of behind the scenes. Again, it was her money to do as she pleased; but it was safe, and I at least was able to talk to her about the soundness of giving it away. I encouraged her to spend her money on herself, but like many of the older generation, she was thrifty and afraid to run out. She never did under my watch! She lived for many years, on her own, and enjoying her money! I paid all of her bills and had every account reporting directly to me for EVERYTHING. She never got another call from any of them about any of the crap!
Another very big benefit of this takeover came after her death, some of her children had large tax burdens, and tax and monetary liens. Guess what happened when her Estate opened? No payments to any liens by the estate! There was no money left in her Estate! The heirs that weren't financially irresponsible didn't have to split their money from the Estate to satisfy liens of other heirs.
One cautionary note! If all the kids are waiting like vultures to get her money when she passes, there is not going to be much happiness!
Oh! Get a P.O. Box too!
Is there a way to allow only specified numbers to call a phone? My 90 year old father in law gets suckered in by telephone scammers. If they can't call and reach him the world would be a better place.