Anyone order from Botach since they moved to Nevada?

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  • notasheeple

    Well-Known Member
    Rating - 100%
    4   0   0
    Jul 5, 2010
    305
    16
    Metairie, LA
    As the title asks?

    I was about to place an order about a month or so ago, but the sales rep told me they were in the midst of moving and shipping would take some time.

    Everything was moving from California to Nevada.

    She also informed me that Botach is under new management.
     

    bayoupirate

    God of Thunder
    Rating - 100%
    8   0   0
    Jul 9, 2009
    1,230
    36
    Raceland, Louisiana
    I ordered some extended Mag kits last week.
    Backordered with no ETA for delivery.
    They informed me immediately and cancelled the order for me.

    I'd call that Good Customer service.
     

    gunz4me

    Target Shooter
    Rating - 100%
    7   0   0
    Sep 14, 2006
    842
    18
    Lafayette
    I haven't used them since the move, but I also never had problems with the old Botach, even after reading the horror stories on other forums. I purchased plenty of Glock magazines from them when they put them on sale, and only had to return one because they sent me a Glock 27 magazine instead of a Glock 26 magazine. They promptly exchanged the Glock 27 magazine for a Glock 26 magazine.
     

    DAVE_M

    _________
    Rating - 100%
    32   0   0
    Apr 17, 2009
    8,288
    36
    ________
    A buddy of mine ordered from them about a month ago. I'm not sure if that is before or after the move, but he received his package 3 days after ordering.

    Botach is notorious for listing items that are not actually in stock, then cancelling your order when they try to fulfill it and can't.
     

    topgunz1

    Well-Known Member
    Gold Member
    Rating - 100%
    18   0   0
    Sep 13, 2006
    4,086
    48
    Prairieville
    They burned me once and never answered the phone, never again I don't care where they move to. I've heard good stories since then, but I'd rather pay a bit more to someone with better service all the time.
     

    340six

    -Global Mod-
    Staff member
    Premium Member
    Rating - 100%
    5   0   0
    Apr 12, 2012
    6,499
    113
    Kenner, La
    I ordered 2 months ago and had every thing at my door in 2 days. Never had a problem any other time in the 3 years I have bought.
    After reading this I must have gotten lucky
     

    GunRelated

    Well-Known Member
    Rating - 100%
    41   0   0
    Feb 22, 2012
    3,554
    113
    Walker, La
    I've had nothing but good service through them. I've bought firearms, mags, gear, accessories, etc and they've always done right by me on my numerous orders.
    This has been a couple years back so I can't speak for recent service.

    Sent from my XT1254 using Tapatalk
     

    Mojo Rider

    Well-Known Member
    Rating - 100%
    17   0   0
    Jun 22, 2011
    2,043
    38
    Denham Springs
    Uh oh...made an offer for an AR tool yesterday morning. Botach accepted my offer and I placed the order.
    Never had a problem with them in the past and the shipping was always surprisingly quick considering it was coming all the way from the west coast.
    I think I'll go check the order status now.
     

    kenny

    Well-Known Member
    Rating - 100%
    2   0   0
    Nov 29, 2010
    164
    16
    Lacombe, LA
    I've ordered a few things and they shipped promptly.

    I'm working with customer service to resolve an issue right now, so I may be disgruntled in a few days, but as of now no complaints.
     

    Mojo Rider

    Well-Known Member
    Rating - 100%
    17   0   0
    Jun 22, 2011
    2,043
    38
    Denham Springs
    Update on my order..
    I received a confirmation email today(Thursday) at 5:04 PM letting me know that my order has shipped and providing tracking information.
    I made an offer on one of their products at 2:39 AM Wednesday morning and they accepted my 10% off offer at 6:25 AM Wednesday morning which was 4:25 AM in California so someone at Botach couldn't sleep either.
    Shipped the next day...
    On their website they list two different phone numbers with 213 and 323 area codes which are both in Los Angeles so I'm not so sure they moved to Nevada as of yet.
    This is my 5th order in the last two years and the service has always been excellent.
     
    Last edited:

    MOTOR51

    Well-Known Member
    Rating - 100%
    72   0   0
    Dec 23, 2008
    6,342
    113
    here
    I placed an order several hours ago so we will see what happens. Order status says pending payment but it's already deducted from my account. Hopefully it will be updated tomorrow.


    Sent from my iPhone using Tapatalk
     

    GLOCKCRAZZ

    Custom Sheath Maker
    Rating - 100%
    49   0   0
    May 23, 2007
    799
    18
    BR AREA
    Yep. Place a order a few weeks ago. After a week of no shipping email I sent decided to email them for a status. Got the same moving Nevada reply. Wouldn't have place the order if I'd know.
     

    MOTOR51

    Well-Known Member
    Rating - 100%
    72   0   0
    Dec 23, 2008
    6,342
    113
    here
    Well my order still said shipped but no tracking through USPS. I called botach and was told that due to the move it show shipped but it actually hasn't shipped. The person couldn't give me a time just said it will be "soon". I won't be ordering from then again.


    Sent from my iPhone using Tapatalk
     

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