Cannon has a lifetime warranty on their safes and natural floods are covered under that warranty. I called them up to make a warranty claim and they just asked I send them some basic information about the safe and some photos of the damage. About a week latter I got an email stating my order has been processed and a new safe will be shipped out to me in early December. Great customer service.
PSA for anyone who had a Cannon Safe that flooded
- Thread starter Law1911
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Wow!
That's awesome.
Liberty Safe does not only not cover flood water under there warranty. They won't even sell me new carpeted floors and shelves.
I'm not very happy with Liberty.
alpinehyperlite
Well-Known Member
Same here. They offered me 10% off as a returning customer if i could prove that it was lost in the flood. I will be going with cannon this time.
I spoke to the folks at mike wards, they stated Liberty was offering a safe at a discounted price of 25% off dealer, offer is good until the end of 2017.
There is a form they give you, to fill out and return, you also need a written letter from your insurance company stating it wasn't covered under your insurance.
Also got some ideas from some safes on their showroom, instead of felt over the fireboard , there was one with a light color wood paneling.
There is a form they give you, to fill out and return, you also need a written letter from your insurance company stating it wasn't covered under your insurance.
Also got some ideas from some safes on their showroom, instead of felt over the fireboard , there was one with a light color wood paneling.
alpinehyperlite
Well-Known Member
After we talked about it at the shop, I did a lil more research in to it and decided to go with the cannon. If i really want a liberty, I still ahve my old shell that i can rebuild. Will probably put it in storage for a rainy day project.
Mike Ward's is good people, they will help you as best as they can.
Liberty states in their warranty that safes are not covered for flooding, so that's something you have to read before you make a purchase. If I do buy another safe in the future, I'll be looking at Cannon again. Liberty Safes are great, but past a certain price point, Cannon makes great safes too.
Liberty states in their warranty that safes are not covered for flooding, so that's something you have to read before you make a purchase. If I do buy another safe in the future, I'll be looking at Cannon again. Liberty Safes are great, but past a certain price point, Cannon makes great safes too.
Just an update.... cannon called me today and said since my safe has been discountinued they would be sending me an upgraded version that was bigger than my old one and had a better fire rating!! I will never buy another brand of safe again another than cannon.
Richard in LA
Mag Whore
Yep. Sending me a new one as well. I was documenting things and looking for a model number on my safe and saw the label on it saying lifetime against fire flood or break in attempt. Was pleasantly surprised at that.
Its why I bought a Cannon in the first place. I got one of the ones from Richies Pawn years ago when he got a shipment of wrong colors/decals or some other minor flaw on them. They were ridiculous cheap. It just so happened that I was looking at safes at the time and that came up and I looked at the warranties and figured I couldn't go wrong with Cannon. Glad to hear they stand up to their claims!!
I flooded for Issac and they sent me a new one. It is drop shipment at you door. Didn't have the exact one that I had but they upgraded to the next one. Very satisfied. Then I have the old one just sitting in garage trying to figure out what to do with it.
I went in there yesterday to pay off my safe that I ordered awhile back, while talking with Mrs. Candace she said anybody needing help can call her personally and she'll do what she can. Just throwing that out there
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