PSA 9mm pistol upper problem

Magdump · Mar 14, 2017

Only posting this in case anyone else has had issues with PSA's "hybrid" uppers. I experienced the same issue twice, once each time I took it out to shoot. Fractured case right at the rim, all the way around. The first one was brass cased Winchester ball, the second was CCI aluminum. The second time it blew all the gas back through the receiver, blacking my hand and giving me pause. Pulled the mag and field stripped the weapon to find a squib visible from the receiver end of the barrel. No surprise at all.

Called PSA this morning and got a shipping label. Sending them the complete upper. I'll post up the outcome when resolved but I don't expect it will be very soon

TheMole68 · Mar 14, 2017

I picked up a psa upper from a bs fellow and had some serious extraction issues, used 5 different mags, etc. Sent it back to psa at the beginning of December. Got it back 1st week of January. They replaced ejector extractor and barrel, on their dime, and shipped it back. I've been intending to write it up and post it. I've got lots of pictures too. I've had it out twice since then and no more FTE after about 300 rds.

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topgunz1 · Mar 14, 2017

Problems happen, I'll be curious to know what their response is. I respect companies that put out good products, but the ones who step up and fix issues get even more props.

Mxav · Mar 14, 2017

Damn, I was looking into that upper too..

Rahllin · Mar 14, 2017

I have also had my eye on this product for quite a while. I guess I will be keeping an eye on this thread to see how the problem is resolved.

I have heard mostly good things about PSA customer service, so hopefully it will be simple for you.

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shrxfn · Mar 14, 2017

What lower are you using with the upper? is it the Glock lower or the Colt mag lower? How many rounds have you fired through it? Just curious as i think I have the exact same upper and only really had time to function test with 20 rounds or so.

Magdump · Mar 15, 2017

shrxfn said:
What lower are you using with the upper? is it the Glock lower or the Colt mag lower? How many rounds have you fired through it? Just curious as i think I have the exact same upper and only really had time to function test with 20 rounds or so.

Glock mags. Less than 50 rounds thru this one. The 7" upper i bought from them has done fine with about 500+ rounds of light ball and various subsonic loads.

Magdump · Mar 15, 2017

TheMole68 said:
I picked up a psa upper from a bs fellow and had some serious extraction issues, used 5 different mags, etc. Sent it back to psa at the beginning of December. Got it back 1st week of January. They replaced ejector extractor and barrel, on their dime, and shipped it back. I've been intending to write it up and post it. I've got lots of pictures too. I've had it out twice since then and no more FTE after about 300 rds.

Sent from my SAMSUNG-SM-G930A using Tapatalk

Thank you! Was hoping for some positive feedback. I spent 45 minutes yesterday morning waiting for them to talk to me, they emailed a shipping label and I dropped it at UPS yesterday afternoon.
I'll post up my results when things pan out

shrxfn · Mar 16, 2017

Thanks magdump I will have to keep an eye on my upper then. I have heard that wait times to talk to them are extremely long but it's good to know they are taking care of you.

Magdump · Mar 23, 2017

Nine days later...

The entire upper assembly is a new one off the shelf. Pulled the bolt and charging handle and they're brand new. Also won't miss the small scratch I put on the left side of the other receiver when I threw it down in a pile of spent brass.
Gonna go run a few mags through her tomorrow and post up before I sing the praises...

TheMole68 · Mar 24, 2017

Tell us how the shooting goes. Much quicker turnaround than I had but I sent mine in around the holidays.

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Magdump · Mar 24, 2017

Got the SPARC mounted and rezero'd this morning and loaded up 5 mags. 150 rounds without a hiccup. Just got done sending a thank you email.
I've had mixed feelings to do with PSA for the past several months over problems with 3 orders in a row. They used to be my go to people for nearly everything AR related and the daily deals are also a big plus. Looking over my past orders and realizing I've spent thousands per year for the past few years, I wish they'd get their act together a little better than they have for me. Maybe this is a start.

John_ · Mar 24, 2017

Good deal, glad it worked out well for ya.

Magdump · Mar 24, 2017

Thanks John, me too. I was confident that they would do me right, just didn't expect them to be so quick. I've learned to call early in the morning and expect a 30-40 minute wait to talk to someone. Any emails will usually go unanswered.

PSA 9mm pistol upper problem

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