Primary Arms Customer Service

• Dec 15, 2017

• #1

thperez1972

ESSAYONS

Staff member

Gold Member

Rating - 100%

10   0   0

Dec 28, 2015

5,772

113

Baton Rouge, LA

I don't remember when or why I stumbled across Primary Arms but since I did, they have been at the top of my list of places to look for gun parts. Some of their stuff is competitively priced while some tends to be a bit above the average price. But they are fast to ship. I placed an order today for a few small things, gas block/tube and a short throw safety, at about 2:30pm. I already have an email saying it has shipped. (It's 4:30pm now.) I wish everyone shipped that quick.

There was one instance when I've ordered from somewhere else before. I am 85% sure it was PSA but I wouldn't bet my paycheck on it. A couple of days later, I placed an order with PA. The PA order beat the other order by a couple of days.

Anyway, I was just impressed with the time from order to ship that I figured I'd reward them by promoting them.

 

• Dec 15, 2017

• #2

1911Dave

Well-Known Member

Rating - 100%

60   0   0

Apr 8, 2012

2,947

38

Mandeville

Yeah they have been amazing in their shipping speeds

 

• Dec 15, 2017

• #3

N

nolaboy

Well-Known Member

Rating - 100%

1   0   0

Mar 7, 2015

261

18

New Orleans Lousiana

Primaryarms.com they make good red dots

Sent from my SM-N920P using Tapatalk

 

• Dec 15, 2017

• #4

KDerekT83

Hobbyist

Rating - 100%

11   0   0

Jun 16, 2016

1,557

63

You're a FED. Figure it out yourself.

PrimaryArms.com is one my top "go to's" when I'm shopping for parts. I'm actually waiting for 2 orders to ship in now from them........ Also check out www.strikeindustries.com... the CEO/Founder is a retired Navy AW. I've used them alot as well... never a problem. I find the quality to be more than "up to par", without the Troy/Colt type of pricing.

 

Last edited: Dec 15, 2017

• Dec 15, 2017

• #5

D

dk.easterly

Well-Known Member

Rating - 100%

4   0   0

Nov 28, 2011

717

16

Clinton, LA

PA has a large portion of my bank account...

 

• Dec 15, 2017

• #6

thperez1972

ESSAYONS

Staff member

Gold Member

Rating - 100%

10   0   0

Dec 28, 2015

5,772

113

Baton Rouge, LA

KDerekT83 said:

PrimaryArms.com is one my top "go to's" when I'm shopping for parts. I'm actually waiting for 2 orders to ship in now from them........ Also check out www.strikeindustries.com... the CEO/Founder is a retired Navy AW. I've used them alot as well... never a problem. I find the quality to be more than "up to par", without the Troy/Colt type of pricing.

Click to expand...

I like the SI charging handles. They look and feel like a huge step up over mil-spec without a huge jump in price. And their short throw safety was one of the items I ordered. I'm not a fan of their plastic dust covers but I see they's come out with some aluminum ones.

 

• Dec 15, 2017

• #7

S

SMR412

Well-Known Member

Rating - 100%

23   0   0

May 30, 2014

219

28

P-ville

They are a great company to do business with and being in Tx helps speed shipping too.
I recently discovered and have ordered from righttobear.com. Vet owned in Florida, fast shipping and great prices. I've ordered about 4 times so far and have been 100% satisfied with them.

 

• Dec 15, 2017

• #8

KDerekT83

Hobbyist

Rating - 100%

11   0   0

Jun 16, 2016

1,557

63

You're a FED. Figure it out yourself.

SMR412 said:

They are a great company to do business with and being in Tx helps speed shipping too.
I recently discovered and have ordered from righttobear.com. Vet owned in Florida, fast shipping and great prices. I've ordered about 4 times so far and have been 100% satisfied with them.

Click to expand...

ive ordered from righttobear also.. They just recently ended a sale where they were selling cerro forged 80% lowers for 26 a piece. I ordered a 10 pack...

 

• Dec 17, 2017

• #9

J

jcm055

Well-Known Member

Rating - 0%

0   0   0

Nov 10, 2013

72

6

Ruston LA

I just got my complete upper assembly for my first AR build from PA and the shipping was very quick. At first I wanted a PSA upper but they were out of stock and the PA unit was within $20 of its price. I had ordered an optic a week before from PSA and it came in the same day as the upper from PA also. Definitely will buy from them again.

 

• Dec 18, 2017

• #10

Brawny

lol

Rating - 100%

9   0   0

Sep 3, 2015

879

16

Anderson, SC

I mentioned somewhere, I don't know if it of this site or another gunsite, about PSA being notoriously slow on shipping. Someone commented they didn't have any idea what I was talking about. This is what I'm talking about.
PSA may not be the slowest, but they are beat bad by companies who actually have really good customer service.

 

• Dec 18, 2017

• #11

S

shrxfn

Well-Known Member

Rating - 100%

1   0   0

Oct 25, 2015

858

28

SWLA

I order from PSA when I want stupid cheap prices and am not worried about when I am going to get the items I purchased. I have never had a problem with the products I have ordered I just know going in that it is going to take awhile to ship so have my expectations set accordingly.

Primary Arms has some good prices when sales are going and their shipping is stupid fast. They are great to deal with and customer service is excellent.

I always look at PSA, PA and JoeBobOutfitters when I need stuff. Will have to add some more sites after reading this.

 

• Dec 18, 2017

• #12

topgunz1

Well-Known Member

Gold Member

Rating - 100%

18   0   0

Sep 13, 2006

4,088

48

Prairieville

Primary and JoeBob are my go to sites, I like the positivity in this thread

 

• Dec 18, 2017

• #13

S

Sig220

Well-Known Member

Rating - 100%

1   0   0

May 22, 2014

175

18

Bridge City,TX

I went by Primary Arms this last Saturday to pick up a order.....easier to drive there then have them ship a receiver to some local that charges me a transfer fee plus shipping.

Anyway....a very efficiently set up business, the wife even noticed that and suggested we start a copycat ( I don't know if she was kidding or not......yet!) Always have heard good things about ordering from them!