The only time I've ever been condescending over the phone is when I've been asked to do something illegal... and yes, I get asked to do things that are quite illegal on a regular basis. It's usually because of ignorance of the law( I'm usually fairly gentle on these guys, and only inform them of the laws), but there are times I'm asked for services that the caller knows are outside of what are legal and the caller will usually acknowledge what they're about to ask before stating the request. With these guys I'm usually very to the point and, at times, condescending.That is the normal response from gunsmiths. It is part of their training.
The only time I've ever been condescending over the phone is when I've been asked to do something illegal... and yes, I get asked to do things that are quite illegal on a regular basis. It's usually because of ignorance of the law( I'm usually fairly genital on these guys, and only inform them of the laws), but there are times I'm asked for services that the caller knows are outside of what are legal and the caller will usually acknowledge what they're about to ask before stating the request. With these guys I'm usually very to the point and, at times, condescending.
So, to clarify the statement. This is not part of our training. There are some people that are just jerks, and have no business dealing with the public. They probably didn't get enough hugs when they were children, or something.
The only time I've ever been condescending over the phone is when I've been asked to do something illegal... and yes, I get asked to do things that are quite illegal on a regular basis. It's usually because of ignorance of the law( I'm usually fairly genital on these guys, and only inform them of the laws), but there are times I'm asked for services that the caller knows are outside of what are legal and the caller will usually acknowledge what they're about to ask before stating the request. With these guys I'm usually very to the point and, at times, condescending.
So, to clarify the statement. This is not part of our training. There are some people that are just jerks that happen to be gunsmiths, and have no business dealing with the public. They probably didn't get enough hugs when they were children, or something.
What about Will Hayden. I would suspect that most of the condescension has been ****ed out of him by now.
I bet he's one genital guy about now
Ha Ha ... LOL!!!! Spell check got me again.Great reply but I had to laugh at the typo!!! Read what you have in the parenthesis!! Yeah, I laughed!!
I'd be more than happy to take a look at it for you. Feel free to give me a call 225-244-1686These two smiths work on lever action rifles? My Dad has one that is not loading properly. Just bought it, thought it was a cleanliness issue but still is not resolved.
Great response, love the quote @John_
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