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  1. #1
    On Target

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    Baton Rouge Police Supplies, Cortana Place

    I purchased an AR Magazine Belt Clip from this place yesterday. When I got it home I realized it would not for the application I had intended. I went back to the store to return the items and was informed that they do not except returns, and my only options was to exchange or take a store credit. At that point I was a little on the angry side and told the guy behind the counter that I would find something of equal value to replace the items so I would not ever have to return to this store again, and that I would recommend to anyone I know what a crappy place this is to do business. Then to make it worse, the little smart ass said he did not care, and do what I need to do!! Like I told that little asshole at the store, I will never go back to this store!
    Last edited by Charlie54; June 27th, 2020 at 04:28 AM.

  2. #2
    Newbie

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    So you got mad, because they would not return merchandise you purchased for a purpose you thought it would serve? Then because they have that policy it makes them a bad place to do business? You should have bought the shit from walmart... Small businesses have a hard enough time competing as it is. I have a no return policy at my store as well. I got tired of people spending hundreds of dollars on vanity items on Friday, and trying to return them on Monday after the weekend. Or a guy buying a tool using it for one job, then trying to return it and believe me they do. I've been doing business with them for a lot of years with little to no problem.

    If I let the public run my business, I won't be in business very long. Didn't take long for me to learn that. At least if I go out of business because I'm an asshole, it will be on my terms. Sorry to hear about your experience.

  3. #3
    Marksman

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    Baton Rouge Police Supplies, Cortana Place

    Wow!

    Business must be BOOMING for him, hunh?


    Sent from my iPhone using Tapatalk

  4. #4
    -Administrator-
    Make your own luck

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    With the whole COVID thing, I am surprised they were even willing to exchange it for you. Many stores aren't accepting returns at all.

    I also agree with JLong - I don't see a problem with the store offering store credit or an even exchange. That seems fair. Personally, I wouldn't want to buy anything from a gun store if there was a risk that it had been bought and previously returned. If I am buying something that's new, I want it to be truly new and not bought and then returned.
    -- Austin

    "There is no "i" in team but there is in win. "
    --Michael Jordan


    Failing to plan is planning to fail.

    Buy/Sell:
    In search of used locks (padlocks, doors, etc). Click here for info

  5. #5
    La. CHP Instructor #409

    Premium Member

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    Quote Originally Posted by 991GT3 View Post
    Wow!

    Business must be BOOMING for him, hunh?


    Sent from my iPhone using Tapatalk
    They have a waiting list and are selling faster than they can get stock like almost everyone in the Nation selling Firearms and Ammunition.

  6. #6
    Not a Fed.

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    I bought my first Sig from them back in the late 90's and the G19 I carry daily came from them. I have a gotten a Spyderco and a couple Streamlights from them. They are not too friendly sometimes. I don't know their return policy.
    ---------------------------------------------------------------------------------------------------
    The problems we face today are
    there because the people who work
    for a living are outnumbered by those
    who vote for a living.




  7. #7
    -Administrator-
    Make your own luck

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    Quote Originally Posted by charlie12 View Post
    I bought my first Sig from them back in the late 90's and the G19 I carry daily came from them. I have a gotten a Spyderco and a couple Streamlights from them. They are not too friendly sometimes. I don't know their return policy.
    They mostly cater to police and aren't too keen on helping non-cops from my experiences with them. I personally don't shop there and likely won't again.
    -- Austin

    "There is no "i" in team but there is in win. "
    --Michael Jordan


    Failing to plan is planning to fail.

    Buy/Sell:
    In search of used locks (padlocks, doors, etc). Click here for info

  8. #8
    Donít troll me bro!

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    I’m here nor there with the policy thing, but I gotta deduct points for the attitude. I’m not one to get disgruntled in a place of business unless there’s been some obvious wrong done and no attempt to remedy the wrong. That being said, if the guy got nasty with you after your display, that shows poor attitude on his part and reason enough for me to stay away from there. I’d venture to say they saw you as a two bit nit picking cheap skate that was barely supporting them to begin with and therefore they feel comfortable losing your business. Still poor business practice on their part. I used to regularly visit and support a local business near me and spent a few thousand bucks there over a couple years. I had a couple instances where I was treated wrongly when I wasn’t asking for anything special, got burned on a firearm transfer in that they made it all but impossible for me to return the firearm that I had shipped there, and there were times that I was out and out ignored by the staff when I actually intended to make a purchase, unlike the big talker that they were catering to for a half hour who bought nothing. It got to where I had to dodge one employee to keep my temper in check, and look for the one guy who ever treated me like a person every time I walked in and I never walked in without fully intending to make a purchase. Aside from just standing there and gritting my teeth, I didn’t react to the crappy treatment. I just walked out and never went back. Best guess, I figure I spent $3-5k per year in that shop. They obviously don’t need it and it’s not my job to point out their failures.
    Baton Rouge Police Supply has been around a long time and even though I’ve heard the name over and over for the past few decades, I’ve never stopped by.
    Doesnít play well with TROLLS...

  9. #9
    _________

    Premium Member

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    1. The policy was put in place prior to your purchase.
    2. You should have asked about their policy prior to purchasing if you were unsure of what you were buying.

    That being said, they don't typically offer many sales and they are well out of the way for me, so I choose to shop elsewhere.

  10. #10
    La. CHP Instructor #409

    Premium Member

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    As stated earlier their business is primarily LEO and they are 1 of 4 Glock LEO BL Distributors in Louisiana.
    One in New Orleans, one in Lafayette and now 2 in Baton Rouge.
    Corrected because I forgot and was reminded by topgunz1 about the new BL Distributor in Baton Rouge.
    He had to have some stroke with Glock to pull that off.
    Last edited by JBP55; June 18th, 2020 at 06:55 PM.

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