I wrote about my TAURUS experience in a thread "Taurus Kicks Ass" about my good warranty dealings with Taurus. A slight problem: The gun would NOT hit POA if I shot it, others shot it and from a sandbag. WTF?! Then I just happened, while cleaning, to notice the front section of the gun/barrel was turned to the right about 1 degree. AHA!That's the bad part.
So I called Taurus and told them of this. New gun about 2 months old and they sent me an email FedEx label. I sent the gun in and this morning it arrived back! From the FedEx pickup until the gun's return was about 2 - 2 1/2 weeks. That's the good part. It was annoying and inconvenient, but Taurus' warranty folks still did a nice job. Turn around in less than 3 weeks seems pretty good, IMO.
So good, in fact, that I bought a black model, same one -- 605B-2 to keep my 605SS-2 company in the safe.
So I called Taurus and told them of this. New gun about 2 months old and they sent me an email FedEx label. I sent the gun in and this morning it arrived back! From the FedEx pickup until the gun's return was about 2 - 2 1/2 weeks. That's the good part. It was annoying and inconvenient, but Taurus' warranty folks still did a nice job. Turn around in less than 3 weeks seems pretty good, IMO.
So good, in fact, that I bought a black model, same one -- 605B-2 to keep my 605SS-2 company in the safe.