I suspect they're just like an insurance company, they never pay a dime unless they're forced to do it. I wish you the best on getting what you're owed.
Got this in my email box courtesy of my 72 year old dad. I think I laughed so hard I
woke up my dog in the other room. :rofl:
http://www.youtube.com/watch?v=fZrqdZFFb5c