Why not? CC/OC, the outcome is the same if you get seen at a business like this. If the employees are not up to speed on their own policies, then that makes them a danger to the business and it's customers. I'm not big on OC. Just exploring the idea. I know that CC is the way to go and the way that I plan to go. My big issue is a store that sells guns having no clue on what the policy on guns is or over reacting to a customer that walks through the doors with one. Having a document in hand will accomplish two things....it will show the employee that you are better informed about his job than he is and maybe teach him that he needs to get up to speed on his company. It will also look pretty ignorant on the store's part if they call the cops and you produce an e-mail from Wal-Mart authorizing what they say isn't authorized. Might even make the cops think twice about how to handle future calls.
So now you are on a mission to educate the police?
Take the previous advice.
You are not ready to follow in MEM's footsteps, Grasshopper.
.