Delivery confirmation for my renewal packet was 1/31, Called last week of Feb. and they said it wasn't in the system yet. Called back two weeks ago and it was "processing". Going on 8 weeks and I hope it arrives soon, my old one expired on 3/11. When I initially called prior to my renewal class in mid Jan I was told 30-45 days, I guess that's the time to start processing LOL. Oh well, patience...